Comprehensive Guide to Microsoft 365 Copilot Versions and Licensing

Many customers, colleagues, and friends have recently inquired me about the differences between the various Microsoft Copilot versions, tools, and their associated license costs. In this post, I will provide a comprehensive overview of all the versions, their distinct features, license costs, and related tools.

The details provided below are based on the most recent Microsoft information available as of February 15, 2025.

Microsoft Copilot Versions and License Types

• Microsoft Copilot
  • Cost: Free
  • Features:
    • Available on web, Windows, macOS, and iPadOS (Copilot Chat)
    • Mobile app for iOS and Android
    • Generate and edit AI images with Designer (15 boosts per day)
    • Access to GPT-4 and GPT-4 Turbo during non-peak hours
    • Free plug-ins and GPTs (e.g., Designer, Vacation Planner, Cooking Assistant)
    • Notebook feature for crafting and revising prompts
  • Usage: Ideal for casual users who need basic AI assistance for personal tasks.
• Microsoft Copilot Pro
  • Cost: $20 per month – Approximately €18 per month
  • Features:
    • Everything in the Microsoft Copilot free version
    • Priority access to GPT-4 and GPT-4 Turbo during peak hours
    • 100 boosts per day for AI image creation and editing
    • Access to Copilot in free web versions of Word, Excel, OneNote, and Outlook
    • Full access to Copilot in desktop apps with existing Microsoft 365 Personal or Family subscription
  • Usage: Suitable for power users who need enhanced AI capabilities for personal productivity.
• Microsoft 365 Copilot
  • Cost: $30 per month – Approximately €27 per month
  • Features:
    • Seamless integration with Microsoft 365 apps (Teams, Word, Outlook, PowerPoint, Excel)
    • Enterprise-grade security, privacy, and compliance
    • Collaboration within your organization
    • AI-powered chat with secure access to organizational graphs
    • Requires Microsoft 365 Business Standard or Premium license
  • Usage: Designed for business professionals and organizations to boost productivity and collaboration.
• Microsoft 365 Copilot for Sales
  • Cost: Varies based on licensing
  • Features:
    • Integration with CRM systems like Dynamics 365 Sales
    • AI-driven insights and recommendations for sales strategies
    • Automated data entry and management
    • Enhanced customer engagement through personalized communication
  • Usage: Tailored for sales teams to improve efficiency, customer relationship management, and sales performance.
• Microsoft 365 Copilot for Service
  • Cost: Varies based on licensing
  • Features:
    • AI-powered assistance for customer service representatives
    • Real-time insights from various content sources, including third-party knowledge bases
    • Seamless integration with CRM solutions like Dynamics 365 Customer Service and Salesforce
    • Customizable agents to specify content sources and configure conversational behavior
  • Usage: Designed to enhance customer service experiences by providing quick access to relevant information and improving response times.
• Microsoft Copilot Studio
  • Cost: There are three different license plans:
    • Pay-as-you-go: $0.01 (€0.009) per message
    • Message packs: $200 (€192) per tenant, per month
    • Copilot Studio in Microsoft 365 Copilot: $30 (€27) per user, per month
  • Features:
    • Build and customize agents using natural language or a graphical interface
    • Design, test, and publish agents for internal or external scenarios
    • Integrate with Azure services and Microsoft 365 products like Teams and SharePoint
  • Usage: Ideal for organizations that need to create and deploy custom AI agents to enhance business processes and improve productivity.

Copilot Tools

Below is a table listing the Microsoft Copilot tools available and in which version they are included15-16.